You can request a payout at any time from the banking section of the members
area. Your payout request will be processed after 24 hours. You can also cancel
a payout request at any time within 24 hours.
The minimum you can cash out from your account is £30.
PLEASE NOTE: At present Mastercard do not allow transfer back to cards. If your depositing card is a Mastercard then you must either register another card to cash out to, or use an alternative payment method. Our alternative payment methods are US Dollars cheque, bank draft or Neteller.
As soon as your cards are purchased, you are in the game regardless of your connection status.
The game outcome is generated at our servers, and if one of the cards you have
purchased is a winner, then you will win. If you get disconnected for any
reason, and you have purchased cards, then check your transactions in the
members area to see if you won.
Our chat servers may be down from time to time, but this is not frequent.
Often, if your computer sits behind a firewall, the firewall will not allow our
chatservers to send messages to your computer.
Unfortunately not. In keeping things fair, all cards are randomly generated
at the time you request them.
If you do not like the numbers of your issued cards, you can simply click the
GET NEW CARDS button to get issued with a new batch.
We use the SSL Protocol with 128 bit encryption to provide security and
privacy between your computer and our servers.
This means that before any sensitive data is sent between you and our
servers, the data is encrypted before it is transmitted.
This makes it impossible for people to crack this code and gain access to your
Feel free to contact us with any questions or support issues
We will endeavour to answer all queries within 4 hours.
We recommend that customers print out all transaction data, rules of the game,
terms and conditions and payment methods and keep them in an easily accessible