Receiving your feedback will help us to respond to your needs effectively
and to create a more enjoyable game environment for you.
To contact us by email, please use our Customer support.
We will endeavour to answer all queries within 4 hours.
Don't forget that our CMs will
always lend a friendly ear to any questions or comments you may have. Just shout
out when in the chat rooms, and we will be more than happy to help.
Toll free Number: 0800 404 9200 (UK Only)
This number is operated 24 hours a day, 7 days a week to assist you with any questions you may have. All calls to this number from within the United Kingdom are free.
For general help and frequently asked questions about all aspects of the site click here
We recommend that customers print out all transaction data, rules of the game, terms and conditions and payment methods and keep them in an easily accessible place.